Return Policy
Returns
We pride ourselves on ensuring our products are made and packaged with the utmost care, but we understand that sometimes returns are necessary. We offer a 30 day return policy to our customers. To be eligible for a return, your item must be unused and unopened. It must be sealed and returned within 30 days. To initiate a return please go to refund@science4pets.com.
Return shipping – Cost is on the customer. It must have a tracking number.
Product condition - The product need to be unopened and in original packaging. All seals/wrappers must be in original condition.
Return Address: Science4pets 34 E Germantown Pike, #230, Norristown, PA 19401
Please provide the follow so we may better assist you:
Your Name
Order Number
Your Issue or Concern.
You can always contact us for any return question at refund@science4pets.com