Return Policy


We pride ourselves on ensuring our products are made and packaged with the utmost care, but we understand that sometimes returns are necessary.  We offer a 30 day return policy to our customers.  To be eligible for a return, your item must be unused and unopened. It must be sealed and returned within 30 days.  To initiate a return please go to

Return shipping – Cost is on the customer. It must have a tracking number. 

Product condition - The product need to be unopened and in original packaging. All seals/wrappers must be in original condition.

Return Address: Science4pets  34 E Germantown Pike, #230, Norristown, PA 19401

Please provide the follow so we may better assist you:

Your Name

Order Number


Your Issue or Concern.

You can always contact us for any return question at